Privacy
This policy describes what data we hold, how we use it, and how you can ask to be left off future lists.
What we collect
HelloSuey stores buyer names, property addresses, sale prices, deed dates and recording dates from deed transfer records. HelloSuey also stores home facts (year built and house size) from assessor records and roof and HVAC permit history from permit records when available. Each area's sources are named on the Sources page. No phone number or email address is added to a subscriber file.
What we publish
The public site shows only aggregate counts, median prices and home facts by area. No buyer name appears on any public page. A count under 5 new owners is not published. Full publishing rules are on the How it works page.
How the data is used
The data is used to build weekly lists for home-service businesses that mail postcards to new homeowners. Permitted use is postal marketing to the listed homeowners. The data may not be used for credit, insurance, employment or housing eligibility decisions.
How long we keep it
Buyer names and property addresses are deleted 18 months after the deed recording date. Aggregate counts and statistics are kept. Delivered files expire after 90 days. The suppression list is kept permanently so it continues to work.
Who sees it
Customer files are delivered to the customers who subscribed for them. A download log records who received which records and when.
Your choices
Anyone in the database can ask to be left off future lists. The suppression list is checked before every delivery. See the opt-out page for how to send a request.
Opt-out requests
The opt-out form collects the name on the deed, the property address, the ZIP code, an optional email address, and whether the requester is a judge or judicial officer. The form adds the address to the suppression list at once; sales at that address are then left out of later files. A person reviews the name and may add the name to the suppression list or decline to. The optional email address is used only to answer questions about that specific request. Opt-out requests are kept permanently and are not covered by the deletion schedule above. The form does not keep the requester's IP address.
Questions
For general questions, use hello@hellosuey.com. For opt-out requests or questions about opt-outs, use privacy@hellosuey.com.